Community Guidelines

Our Mission

Thumbly is built on the principle of instant honesty. We believe in creating a space where people can get genuine, helpful feedback while maintaining respect and kindness. These guidelines help us build a community that's honest, supportive, and safe for everyone.

Core Values

• Honesty: Give genuine, constructive feedback
• Respect: Treat others as you'd like to be treated
• Safety: Keep the community safe and welcoming
• Authenticity: Be yourself, but be kind

What We Encourage

✅ Constructive Feedback

• Honest opinions that help others make decisions
• Thoughtful comments that add value
• Respectful disagreement
• Helpful suggestions and alternatives

✅ Positive Engagement

• Supporting others' questions and polls
• Celebrating creativity and self-expression
• Building connections through shared interests
• Asking genuine questions

✅ Diverse Perspectives

• Sharing different viewpoints respectfully
• Learning from others' experiences
• Embracing cultural and personal differences

What We Don't Allow

❌ Harmful Content

• Hate Speech: Content targeting people based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Harassment & Bullying: Targeted abuse, threats, or intimidation
• Violence: Graphic violence, gore, or content promoting violence
• Self-Harm: Content promoting or glorifying self-harm or suicide

❌ Inappropriate Content

• Nudity & Sexual Content: Explicit images, sexual solicitation, or pornography
• Child Safety: Any content involving minors in inappropriate contexts (zero tolerance, reported to authorities)
• Graphic Content: Disturbing or shocking imagery

❌ Deceptive Practices

• Spam: Repetitive, unsolicited content or vote manipulation
• Impersonation: Pretending to be someone else
• Misinformation: Deliberately spreading false information
• Scams: Fraudulent schemes or phishing attempts

❌ Illegal Activity

• Promoting illegal activities
• Sharing illegal content
• Violating intellectual property rights
• Selling regulated goods (drugs, weapons, etc.)

Voting Etiquette

Be Honest, But Kind

When voting on polls:

• Give your genuine opinion
• Consider the context and intent
• Remember there's a real person behind every poll
• If you have criticism, make it constructive in comments

Don't Manipulate

• Vote only once per poll
• Don't coordinate voting campaigns
• Don't use multiple accounts to vote
• Don't vote just to hurt someone

Commenting Guidelines

Good Comments

• "The blue one looks great on you!"
• "I'd go with option A because..."
• "Have you considered trying..."
• "Both look good, but I prefer the first"

Not Okay

• Personal attacks or insults
• Body shaming or appearance-based harassment
• Unwanted sexual comments
• Trolling or deliberately hurtful remarks

Privacy & Consent

• Don't share others' private information without permission
• Respect privacy settings - don't screenshot and share private polls
• Get consent before posting photos that include other people
• Don't stalk or harass users across the platform

Content Moderation

AI Moderation

We use AI to automatically screen content before it's posted:

• Images are analyzed for inappropriate content
• Text is checked for policy violations
• Flagged content is blocked before upload
• No harmful content is stored on our servers

Human Review

Our team reviews:

• User reports
• Edge cases flagged by AI
• Appeals of moderation decisions

Reporting Violations

How to Report

If you see content that violates these guidelines:

1. Tap the three dots (•••) on the content
2. Select "Report"
3. Choose the reason for reporting
4. Add any additional context

What Happens Next

• We review all reports within 24 hours
• Violating content is removed
• Repeat offenders face account restrictions
• Severe violations result in immediate account termination

Enforcement

First Violation

• Content removed
• Warning issued
• Education about guidelines

Repeated Violations

• Temporary account restrictions (cooldown period)
• Limited posting abilities
• Longer cooldown periods for continued violations

Severe or Repeated Violations

• Permanent account suspension
• Ban from creating new accounts
• Legal action if necessary

Appeals

If you believe your content was removed in error:

1. Email support@thumbly.me
2. Include your username and the content in question
3. Explain why you think it doesn't violate guidelines
4. We'll review within 48 hours

Special Situations

Emergency Situations

If you or someone else is in immediate danger:

• Call emergency services (911 in US)
• Contact local authorities
• Then report to us at support@thumbly.me

Mental Health Support

If you're struggling:

• National Suicide Prevention Lifeline: 988 (US)
• Crisis Text Line: Text HOME to 741741
• International: findahelpline.com

Updates to Guidelines

We may update these guidelines as our community grows. We'll notify you of significant changes through:

• In-app notifications
• Email updates
• Updated "Last updated" date on this page

Questions?

If you have questions about these guidelines:

• General Inquiries: hi@thumbly.me
• Support: support@thumbly.me